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Architecture Insights

Headless commerce at scale: margin, not just conversion

Conversion rate is a vanity metric if fulfilment cost and returns eat the gain. Engineer for contribution margin.

Headless architectures make it easy to optimise the storefront. The harder, more valuable work is connecting the storefront to pricing, inventory and supply-chain data.

We model contribution margin per order and feed it back into merchandising, promotions and CRO tests, so experiments win on profit rather than clicks.

Omni-channel CRO paired with governed customer and SCM data turns commerce into a compounding system, not a series of campaigns.